Sunday, September 15, 2013

3 Ways To Turn Up The Volume Of Your Job


Your job is OK, not bad, just OK.  But you’d like it to be more than OK, you’d like it to be – dare to dream - great! 

You don’t need to find a new job to have a great job.  Here are three ways to redesign, add on, and de-clutter your way to a great job.

Work To Your Strengths:

We all have things we do really well, without even trying.  People ask, how do you do that?  And we answer, I don’t know – I just do it.  That’s one of your strengths in action.  A strength is a combination of innate talent combined with knowledge and skills acquired through experience. 

Becoming conscious of our strengths is the fast path to success because your greatest potential for growth comes from your areas of strength, not your areas of weakness.  To turn up the volume of your current job, redesign it around your strengths.   You probably have more leeway than you think to design your job around your strengths.

One of the core questions Gallup asks is, “At work do you have the opportunity to do what you do best every day?”  Think how great it would feel to answer, “Yes!”

I love the Gallup StrengthsFinder tool.  If you’ve never taken this assessment, purchase a new copy of StrengthsFinder 2.0, complete the online questionnaire using the access code in the back of the book, and download the detailed report of your top 5 talent themes.   Then identify your strengths and find ways to incorporate them into your days. 

Don’t’ Go It Alone

When I interview new clients who are unhappy in their current job, the common theme I hear is they feel alone.  No one supports them, no one appreciates them, and interactions with coworkers are generally negative.  They feel isolated, set up for failure, and the only solution they can see is to find a new job. 

Don’t let things deteriorate to this point.  Building authentic relationships with coworkers, networking in your industry, and partnering with others is something successful people make a conscious effort to do well, even if it’s outside their comfort zone.

I was coaching a new client recently who likes to work at a really fast pace.  But he understands the risks associated with his business well enough to know when he needs to reach out to a couple of trusted partners for help thinking things through.  We all need those sounding boards, no matter what we do for a living. 

My last boss in my corporate job asked me about my networking outside the company. I was not an industry networker, and I regret it now.  When coaching people in senior management positions, I urge them to make sure they have a network (including LinkedIn connections) with people outside of their company – people they meet at conferences, etc.  Keeping up with trends in the industry keeps you current and could spark some new ideas.  And of course it comes in handy if you find yourself looking for a new opportunity.

Stay Away from the Dark Side

The dreaded dark side is populated with negative people and energy vampires as well as your own inner beast or shadow.  The sooner you recognize that you’re engaging with the dark side, the sooner you can extricate yourself.  This includes Negative Nellies as well as those people who might be gunning for you, determined to make you look bad in public.  Find a way to disengage or limit your engagement with these people.  Recognizing them for what they are is the key.

We all have a shadow, that inner ogre that takes over when we’re stressed or pushed beyond our limits.  Different people have different looking shadows.  Mine retreats, but other people have shadows that turn combative, judgmental, overly critical, manipulative, close-minded, or pessimistic.  Learn what triggers your shadow so you can take steps to avoid those situations, or if you can’t avoid them, manage your responses.

Implement these three strategies, and “kick it up a notch” at work!

Sunday, September 1, 2013

Am I On The Right Career Path?


For many years my dream job was to run a clothing boutique.  Starting when I was in high school I helped my Mom plan and shop for her wardrobe when she traveled with my Dad, who worked for Boeing.   These trips, usually to Asia or Europe, were 3 to 4 weeks long, covered multiple climates and included casual to dressy occasions.  Oh, and she was limited to one suitcase.  I then moved on to helping my friends shop for clothes so they could find just the right thing for a specific event or when their weight fluctuated up or down.  This is still one of my favorite things to do!

So running a clothing boutique made sense as my dream job.  I could do what I love all day and get paid for it!  Who wouldn’t love that?

How wrong I was.  It didn’t take long to learn that working in retail meant sore feet, an aching back and seeing the worst in people.  I loved helping women find something new to wear that communicated the best of how they saw themselves.  Unfortunately, I often had to smile through my frustration when they brought those great outfits back the next day because their husbands didn’t like this new image.  After a few months I headed back to banking.

Why was I so off track?  Looking back years later I see that I wasn’t off track.  I had just put the wrong job description to what I love to do.  That early experience was the first time I tried to create a career out of my passion, but I only dealt with the surface layer – I loved to help people shop for clothes.

It took me a number of years and a lot of distance to see and connect the dots that led me to being able to articulate my passion and my purpose: to see potential in people and help them bring that to the surface.  Whether it’s helping people choose something to wear, challenging my staff to grow by giving them more difficult assignments, or coaching people on how to navigate their careers – those are all pieces of the same puzzle. 

There’s a wonderful quote by Steve Jobs from his commencement address at Stanford:  you can’t connect the dots looking forward, you can only connect the dots looking backward.  How frustrating is that!  It’s like my horoscope, which never makes sense at the beginning of the day, but is more clear at the end of the day.

Want to find your purpose?  Start with searching for the dots – those common elements and themes that travel with you no matter what circumstances you’re in.  Resist the temptation to apply a job description.  You can do work that expresses your purpose any time and any place in your job, with friends, and with family. 

Here are a couple of ideas to help you spot your dots:

What draws you – what do you read, what interests you, what do you love to talk about?  Delve down into the weeds and get specific.  What is it that interests you; why does it interest you?  Make lots of notes.  My favorite books to read have always been self-help books and biographies.  I’m fascinated by people’s lives and what drives them.

At work, what do you do in every job? Regardless of the subject matter of my job whether running a big program to reduce deposit fraud, increasing the number of localized software product releases, or defining requirements for a new product, what I actually did was the same:  empower people and get them motivated to get moving in the direction we need to do go.   Some of my clients have said things like create order out of chaos, rally people around a common vision, build bridges across the organization, fix a mess.  What is that you can’t help but do?

Find those common threads and begin to follow them.  When you know what to look for, you’ll find those threads everywhere.  Once you do, your job description will be secondary.  Find and connect the dots, choose work you love that’s meaningful to you, and you’ll be on your way to the career of your dreams.

Sunday, August 18, 2013

Boost Your Confidence


Here it is, your big chance.  You know your stuff.  When you’re facing a big situation at work, whether finally getting an interview with the hiring manager of your dream job, making an important presentation to an executive team, or calling on a new client, couldn’t you use a jolt of confidence? 

You go over your stuff again and again, trying to think of how you would handle every question or objection and praying that you’ll actually remember all this when you get to the key moment.  Where is your inner superhero when you need them? 

Who knew that mild-mannered business suit clad Clark Kent was wearing another suit underneath.  And who could forget that famous scene in the movie Superman when Clark tore open his dress shirt to reveal his Superman suit with that big-ass bright red ‘S.’

When you’re under the gun and need to bring your best game, you, too, can be like Clark Kent and wear a shirt under your shirt.  This is one of my favorite tips on personal branding.  There’s a lot written about personal branding.  My version is a little more light-hearted. 

If you could walk into any situation imagining that you’re wearing a magic t-shirt under your clothes that bolsters your confidence, what would your t-shirt have on it?  It could be anything.  That’s what makes it fun, but too many choices make it difficult.  Here’s how to come up with yours.

Step 1:  Make a list of 10 words that describe who you are when you’re at your best.  Here are some words to get your creative juices flowing:
  • Achiever
  • Adaptable
  • Assertive
  • Charismatic
  • Confident
  • Connected
  • Creative
  • Diplomatic
  • Direct
  • Energetic
  • Entrepreneurial
  • Fair
  • Focused
  • Friendly
  • Fun
  • Good listener
  • Hard-working
  • Independent
  • Intelligent
  • Intuitive
  • Leader
  • Logical
  • Loyal
  • Open
  • Original
  • Passionate
  • Personable
  • Pragmatic
  • Precise
  • Principled
  • Supportive
  • Resourceful
  • Prudent

Step 2:  What do you do well; what are your strengths?  A great assessment I use with all of my private clients is Gallup’s StrengthsFinder 2.0 by Tim Rath.  Buy the book with the online access code, and after taking the online survey you’ll get a detailed report of your top 5 talent themes along with lots of coaching ideas for how to build on those strengths.

Come up with 5 concrete examples of your strengths at work – accomplishments that show a pattern of how you contribute no matter what job you’re in.  For example, do you make order out of chaos, rally people around a common vision, identify efficiencies by analyzing existing processes?

Step 3:  Once you’ve got these 2 lists, let your intuition take over.  What speaks to you?  Is it a character from fiction or the movies, a quote, a personal hero?  You may have to noodle on this for a couple of days.  I’ve done this exercise with clients for years, and it’s always fun to see what people come up with.

Josh is young, upbeat, and when to going gets tough he gets focused.  So his imaginary t-shirt has a photo of Luke Skywalker flying down into the death star at the end of Star Wars.

When you need to make sure something gets done, put Michelle in charge.  Her t-shirt would have the quote by Harry S. Truman, “The buck stops here.”

I’m results-oriented, pragmatic, not afraid to do things differently with a touch of humor.  My t-shirt has a picture of the scene from Raiders of the Lost Ark when Indiana Jones, facing the fearsome sword wielder, takes out his gun and shoots him.

Have fun with this.  Don’t be shy – you don’t have the share your t-shirt with anyone.  Just keep it in mind when you walk into that big situation.

Sunday, August 11, 2013

Navigating Conflicts At Work


Hell is other people.  This was one of my mother’s favorite sayings.  Some days other people are fun and some days they’re hell.  

If you find yourself mumbling, why can’t everyone see things the way I do, or I’m right and everyone else is stupid, it’s time to take a bigger view.  It takes two to tango, and you need to  to take responsibility for your role in your relationships.

Have a Champion Mindset:

People have different personalities, strengths, levels of knowledge and experience.  That’s the joy and the hassle.  You’re going to encounter people who are different from you and who see the world differently.  When you’re at the top of your professional game, when you’re a champion – capable, strong, and confident - you’ll figure out how to make these differences work for you.  If you have strengths in ABC and your coworker has strengths in DEF, you’ll set personal feelings aside and figure out how to partner. 

When you aren’t at the champion level, you might feel insecure about your capabilities or the security of your position.  As a result, you view these differences as either a threat or a spotlight shining down on what you perceive to be your weaknesses. 

Champions focus on their strengths and on what works.  “Be interested in finding the best way, not in having your own way.”  (John Wooden)

Who’s Right, Who’s Wrong – Who Cares:

Sometimes style differences can cause conflicts.  It doesn’t mean someone is better or more right – just different.  Here are a couple of examples:
  • You’re a big picture person and your boss is focused on the details - OK, they’re a micro-manager.  Their constant questioning and looking over your shoulder has gotten insulting.  Don’t fall into the trap of thinking their need to micro-manage has anything to do with your capabilities.  It could be a result of their background; e.g., they came from a highly tactical, operational job into a more strategic function.  But it could also be an indication of their own insecurities; i.e., they’re new to their job or new to being at their level.  There are multiple approaches you can take depending on the circumstances.  Discuss what they need from you.  Perhaps they need predictability, or frequent updates.  You might need to negotiate some of these relationship terms.  Of course if they do have concerns about your capabilities, don’t wait for your performance review to find that out.  Try to get those things to come to surface ASAP so you can work on them.

  • You may be in a job that’s the wrong situation for your strengths.  It doesn’t mean you’re not capable, you’re just in the wrong job.  You may be a decisive, get-it-done activator type.  Your approach is all about speed, and your motto is:  fix and fall forward.  There are organizations that value your comfort with risk, ability to make smart decisions quickly and learn on the go.  However, if you’re working for an organization where the nature of the business requires that things be heavily researched, analyzed and confirmed before they’re rolled out, you’ll be frustrated and they’ll be frustrated with you.  

If you have an unresolvable style difference with your company or your boss, don’t let it undermine your confidence.  It doesn’t mean you’re not capable, and it doesn’t mean there’s anything bad about  your current situation.  It’s just not right for you.  It’s time to find a situation that’s a better fit.

If you’re embroiled in a personality conflict, step back to see different sides of the situation, acknowledge other styles and points of view and try to let go of your own emotional response.  Don’t roll over and whimper and don’t put up with daily negativity.  Life's too short.  Find a path through the conflicts or find your way out of the maze. 

Friday, July 19, 2013

3 Traps Keeping You Caged In Your Job


Work is a big part of our lives.  Sometimes it’s just a job – maybe a good job or a not-so-good job.  However, sometimes you want your work to be more than a job.  You’ve reached a point in your life where you want your work to be an expression of your soul’s purpose or your passion or you want to make a contribution in a way that’s meaningful and fulfilling to you. 

If you’re currently in a J-O-B and it’s time to move to a deeper level, you’ve got some big changes on the horizon.  I speak to many people who are standing on that cliff looking across the chasm to where they want to go but they just can’t get themselves to make that leap.

First of all, if you’re standing on the cliff looking across the chasm and can envision your destination, congratulate yourself.  You’re further along your journey than many people who want to find work with a deeper meaning, but the other side is shrouded in fog.

So what’s stopping you from making that leap?  Your heart is saying go, go, go!  But something else is saying no, no, no.

Here are three things that may have turned your current job and career path into a cage.

Your ego.  Does your sense of your own worth come from what you do for a living?  There are a lot of ways this manifests.  Perhaps you’ve worked your butt off over the years and climbed the ladder to a management or senior management position.  You’re proud of your accomplishments, and you like the fact that you have a title that earns you respect.  In fact, you like it more than you actually like your job.  When you step onto a different ladder, you’ll probably have to start at a lower level or perhaps you’re going to start up your own company where you’ll be doing every menial thing at first.  Either way, if you can’t stand the idea of giving up your title and position of authority, you’re trapped.

Money, money money.  You make great money – more than enough to pay your basic living expenses.  This enables you to live a lifestyle filled with perks and yummy extras.  In addition to that lifestyle, the amount of money you make is a tangible way to count your worth.  This is often a non-negotiable base requirement for any change – you must be guaranteed to make the same amount of money or you’re not moving no matter how miserable you are.  But life doesn’t come with guarantees, so you’re trapped again.

Fear.  Change is scary, the unknown is scary, risk is scary.  All of the media hype about the tight job market, the unemployment rate, and the stories about the struggles of the long-term unemployed just reinforce how risky it is to even think about making a change even within your same industry.  The idea of striking out in a different direction is absolutely terrifying!  What if you make a mistake, or what if the learning curve is really high on that new career path.  It’s safer just to stay put and hope that someone finds you or some opportunity falls in your lap while you’re dreaming of unicorns.

After a number of years another fear takes hold when you realize you’ve wasted the best years of your life in a job you didn’t like just because you were too proud, too greedy or too timid to take a chance. 

There’s a great quote:  Change will come when the pain of staying the same is greater than the pain of change.   I’m amazed at the amount of emotional people will endure, and it's almost never worth it. 

Regardless of whether you want to change jobs at this time or not, assess whether your job is a J-O-B vs something deeper and ask yourself whether that’s OK.  If it’s not OK, take a look at whether any of the traps might be holding you back.  Awareness is the first step towards a change.  Then you can let the genie out of the bottle and dare to envision what you’d really like to be doing. 

Here’s another quote to set you on that path:  Life shrinks or expands in proportion to one’s courage. (Anais Nin)